Frequently Asked Questions

The process of buying a hot tub can sometimes be overwhelming.  30a Hot Tubs is here to help you make it a smooth, pleasant buying experience.  A few of the things you need to know before you purchase a hot tub are noted below:


What should I consider before buying a hot tub?

There are four important factors when considering purchasing a hot tub.

1)Budget – You should decide how much you want to spend on a hot tub.  Cost can be anywhere from $3,000 to $18,000. Other costs should be considered as well such as:

  • Site Preparation (concrete slab)
  • Electrical wiring
  • Maintenance and repair.  Choosing a spa made with quality parts and is energy efficient is important.

2) What is your motivation for buying a hot tub? – are you most interested in relaxation recreation and entertainment or for a way relieve pain with the use of hydrotherapy.  Knowing this will help you determine the size of the spa, what type and quantity of jets you’ll need (if you need pain relief in certain areas, will you get the hydrotherapy you are looking for)  and if you add optional features like Audio system.  An Audio system can create just the right ambiance for maximum relaxation.

3) Location – The best placement for your spa would be a level concrete pad.  It  can be placed on a deck that has a sturdy structure to accommodate the weight of the spa with water and occupant.  You should also consider the cover placement when your spa is in use.  You will need to know the clearance for cover lifter if you will be using one.

4) Warranty  — Consider the Warranty provided before determining which hot tub you will buy.

Are the jets adjustable?

If you prefer to have the jets in a different position, just turn the jet insert to the right.  You can adjust them to fully open or partially close to adjust the flow to fit your special needs.  All jets in you Viking Spa work in this fashion. 

What is Hydrotherapy?

Hydrotherapy is defined as “the external use of water in the medical treatment of certain diseases, conditions and ailments.” By using warm water and powerful jets stragetically placed to relieve you aches and pains.  Enjoy the gentle massage of your neck, back, shoulders, legs and feet after a hard days work for a relaxing, pain relieving experience. 

What is Ozone Purification System?

By converting oxygen (O2) to Ozone (O3), your ozone generator in your Viking Spa, the oxygen molecule produced will be infused into the spa water, killing bacteria and organic compounds.  Your spa will stay cleaner and require less chemicals.

What distinguishes Viking Spas from other Spas?

Health of our clients is important to us.  A Viking hot tub may help you establish healthy connections with both your own body and mind as well as with the people you care about. You’ll feel more open to connecting and being in the moment with yourself, your family, and friends as your mind and body unwind from the day’s tension. that applies to 30a Hot Tubs, who are licensed distributors for the manufacturer of Viking hot tubs.

Viking hot tubs are manufactured in West Michigan and distributed by local dealers across the U.S.  30a Hot Tubs is your local dealer for the area.  Viking Spas began in the early 1970’s, focusing on building one hot tub and doing it really well.  It is a third-generation, family-run business and  they are proud of what they build. Quality, therapy, and safety have always been at the forefront of their products, and we are proud to be an Authorized Dealer for these wonderful hot tubs.


How often should I clean my spa?

You should clean your spa every 90 days by draining it and using a nonabrasive soap and water with a soft sponge. You will need to locate the drain on the corner panel.  Then just hook up a hose and drain.  That simple! Rinse well and be sure all residual water is removed before refilling your spa.

What surface is acceptable to set my spa on?

The best surface to place your new portable spa on is a concrete pad that is four inches thick. The pad must be constructed so that water will drain away from the pad. It can be put on a deck, but it must be well built, uniformly firm, flat, and level surface constructed to support no less than 85 lbs. per square foot.  It is also recommended that you check with your local authorities to be sure you are within building codes before you build your structure for your spa. Placing you spa on any soft surface, sand, grass, crushed rock, or dirt will put an uneven pressure and tensiion on your spa and will void your warranty.

What side is the equipment on?

Your spa has a rub rail around it and a name badge on one side. This designates where the power system, drain, and the pumps are located.  Be sure to Keep this in mind when deciding how to position your spa.  You will want to be sure to keep this side easily accessible.

What does my spa require for electrical hookup?

Always use a licensed electrician to set up your electrical needs for your spa.  Our Plug-n-Play spas come equipped with a 15-amp GFCI cord factory installed. Viking offers several other spas that are either 220 or 110V convertible. Depending on the model, our spas require either a 60-, 50-, or 40-amp GFCI breaker. We recommend checking your local electrical code for wire size. The corners of the spa have a removable circle cap you can use to run the wiring conduit through. Click here for a schematic for the wiring hookup.

How long does it take for my spa to heat up?

These estimates are approximate, the actual time to heat a spa depends on a lot of things such as ambient temperture, base temperature of the fill water, length of conduit, etc. Spas that are 220V will heat up approximately 6-8 degrees/hour. 110V hot tubs will heat up approximately 1-2 degrees/hour. 

How is the temperature controlled?

initially on startup, your spa will heat up to the default temperature of 100 degrees. To display the set temperature, press the “Temp” button once. To change the set temperature, press the button a second time before the display stops flashing. Each press will continue to adjust the temperature.

What is the filter cycle and mode?

The filter cycle is the amount of time the pump turns on low speed for filtration purposes and ozone generation during a 12-hour period. The default cycle is F2, which means the pump will turn on for 2 hours and then turn off for 10 hours. The cycle will then repeat.

To change the filter cycle press “Temp” until the number is blinking then immediately press “Jet.” Press “Temp” again to adjust and “Jet” again to exit programming. The setting varies upon spa usage, but we recommend starting on F4 or F6.

The mode has three designations St “Standard,” EC “Economy,” and SL “Sleep.” The default mode is St. This means the spa will always maintain your desired temperature.

Even if you are not in your filter cycle the pump will come on low speed and the heater will turn on if there is heat demand. EC will allow the temperature to drop 20 degrees from your desired temperature. We recommend the standard mode as the normal mode of operation. Link control document on website

Some spas will have a “Ready” and “Rest” mode instead. “Ready” mode will circulate water every half hour to maintain a constant temperature. In “Rest” mode, your spa will only heat during the filter cycles. Link control document on website.

How does my hot tub get delivered?

At 30a Hot Tubs we do it all.  We will deliver your hot tub, set it up, and if a crane is needed to get it in place we will handle that as well.

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